Connecting with disability services in CALD communities; Why train with us? Appreciating that culture, religion and individual life experience affects each person differently, is a key principal of cultural awareness. Department of Health Feeds. (2014).Humanitarian youth arrivals to QLD in 2013 . (2006). They will form an opinion of practitioners' experience based on their own values or life experience, which may influence how they respond to questions, or participate in the service. Have you discussed your role, and its limitations? Professional Resources. Although there is no one rulebook when interviewing culturally and linguistically diverse adolescents, research has demonstrated a number of effective culturally aware practices for working with young people from CALD backgrounds, as showcased throughout this guide. Live Feeds From The Department. (2011). This bibliography focuses on research relating to the effects of family separation or reunion on the settlement experiences of refugees. Pittaway, E., & Rees, S. (2005-06). Allowing time for such responses - not rushing the client - will demonstrate empathy and respect. Young migrants and refugees may experience barriers to accessing general and specialist health services through: Research indicates that people from refugee backgrounds require specific support to access general practitioner clinics, refugee health programs and other primary care services. Multicultural Development Association. Strengthening community understanding. This guide explores strategies for enhancing the accessibility and responsiveness of services in supporting good practice when working with this group of young people. Working with culturally and linguistically diverse CALD communities – Tips for communication. This document contains definitions and examples of "good settlement" outcomes for refugee youth, following an evaluation of service systems and consultations with community workers. (2011). Have you provided the client with an overview of the organisation, and the support/services that will be available to them? Young people and their families may find the worker's enquiries into their family histories and personal matters to be disrespectful or culturally inappropriate. Settlement Services International Inc., Multicultural Youth Affairs Network NSW, Youth Action and Policy Association NSW Inc. (2012). How will you respond to a client who may have expected, or preferred, a worker of a certain gender? Provides multilingual resources, translation service, information and advice, support for research with CALD communities, support for communications activities and events. Department for Child Protection (WA). Workers who take the time to understand how the young person and their family identify problems (and how they seek help) will more competently support the client to engage in treatment. (2011). Victorian Foundation for the Survivors of Torture Inc. (1998). Good practice guide: Working with culturally and linguistically diverse (CALD) people and communities (NSW). Working with culturally and linguistically diverse CALD communities – Tips and Advice. Are you willing to discuss your client's cultural background and its influence on their current circumstance and future goals? Responses to specific issues are available throughout the resource to support professionals in the child, family and community welfare sectors. Mind matters policy paper: The mental health and wellbeing of young people from diverse cultural backgrounds . (2014). Live Feeds From The Department. Centre for Multicultural Youth. The dangers of the migration journey or anxiety in the settlement process are likely to affect parenting approaches, and can often contribute to intergenerational conflict (Centre for Multicultural Youth, 2014a). Programs and services should be promoted equitably, using translated materials or targeted networks, and workplace environments presented with consideration of CALD young people and their families. (Hillier, Turner, & Mitchell, 2005). To avoid stigma, adolescent refugees are more likely to seek help from peers than from professionals (National Mental Health Commission, 2013). Victorian Refugee Health Network. View resource. It is intended, however, that this information prompts further conversation in the field, and that workers contribute to the CFCA online discussion to share practice tips and tools. Article outlining Australia’s system for providing interpreters for medical consultations and optimal ways of working with interpreters. The following extracts of a typical Intake scenario are intended to highlight the sensitivities and awareness required to create a welcoming environment for young CALD clients. website (2007) Culturally and linguistically diverse communities resources  including: factsheets on treatment services, and other background information for workers. (2013). Hillier, L., Jones, T., Monagle, M., Overton, N., Gahan, L., Blackman, J., & Mitchell, A. The NSW Legislative Assembly also noted in its response that there are also likely to be personal benefits for staff in engaging with CALD communities: Staff communication and engagement skills can be enhanced as part of engaging with CALD communities and becoming more culturally aware. list of current family and community supports. YouTube. This resource highlights the issues research has identified as commonly experienced by CALD adolescents. Mental Health in Multicultural Australia. These resources investigate reasons for drug misuse among CALD communities, and offer strategies for prevention intervention and treatment. A project that aims to improve the experience of care for consumers, families and staff through the provision of Trauma-Informed Care and Practice in mental health services. One of the benefits of meeting with mixed CALD groups has been the establishment of connections and relationships between communities which were not originally earmarked as part of the project, but are also isolated including the Burmese and Cambodian communities comprised of small numbers of people who predominately live and work in the rural area and agricultural enterprises. Good practice guide: Youth work in the family context < http://cmy.net.au/sites/default/files/publication-documents/Youth%20work%20family%20context%202011.pdf>. Are they familiar with the ticketing system? DrugInfo Clearinghouse. The Refugee Health Network of Australia (RHeaNA) is a national network of health and community professionals who share an interest and/or expertise in refugee health. Ensure your CALD communities have a voice with the rest of the community. The information presented in this fact sheet is derived from statistics collated by the Department of Immigration and Border Protection based on the data records of people arriving in Australia under the Humanitarian Program as at March 2014. The settlement journey: Strengthening Australia through migration. © 2021 Australian Institute of Family Studies. Article that examines the extent to which a self-management program required modification for people with chronic illness from Vietnamese, Greek, Chinese and Italian communities. Arriving after the specific time allocated for an appointment may have consequences for the young person and may jeopardise any statutory obligations in place. NSW Service for the Treatment and Rehabilitation of Torture and Trauma Survivors (STARTTS). It is not uncommon for migrant and refugee youth to be unaware of their legal rights and the laws that protect them in Australia. MYAN (Multicultural Youth Advocacy Network) Qld. Effective communication is especially important when providing services to people of ALD backgrounds who might have knowledge, values and traditions that differ from those of the wider Australian community. For CALD parents and their children, how they communicate and negotiate with each other will be affected by their changing environments. These programs aim to promote resilience towards the stress of acculturation; promote wellbeing and self-esteem; and recognise and celebrate cultural and personal strengths as well as differences. Building cultural competency in the alcohol & other drug (AOD) sector. A guide to working with young people who are refugees. Association for Services to Torture and Trauma Survivors. Multicultural young people in Australia: Exploring structural barriers to education and employment. Prevention in culturally and linguistically diverse communities. Do they have access to a timetable, or alternate route, should a hiccup occur? (2011). The language of the service may often include acronyms or sector-specific slang or jargon. Department of Immigration and Citizenship. Presenter. Talking about the system with people from CALD, migrant and … Kinship is a key contributor to the support and resilience of adolescents, and in some cases, their survival. CALD women face particular barriers to accessing services. Australian Drug Foundation. Is the client familiar with modes of local public transport? This directory presents a summary of organisations and peak bodies across the nation that support professionals working with culturally and linguistically diverse communities. Avoid assumptions and stereotypes. (2010). See other CFCA resources on out-of-home care. 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