Saves up to 80% in energy costs Faulty Compressor. Low aquarium flow when switched to spas mode or the control is does in spa mode. Looked online but they all look different. I would start by having an electrician confirm power from the breaker to the heat pump. Product Dimensions : 7.5 x 5.75 x 7.5 inches : Item Weight : 12 pounds : Manufacturer : Pentair : ASIN : B008H8WNU2 : Item model number : 473785 : Customer Reviews: Model is T-115. Make sure the water temperature is less than 60C. Any thoughts or assistance is greatly appreciated! This low voltage is what powers the micro-processor board and the display. The heat light came on for a few seconds and then the unit shut down again. Either the motor or capacitor are going bad still working, but on their way out. Are the circuits to the heat pump and air handler in the on position? If you are sure the unit has the correct voltage coming in (220V), but there are no lights, it could be a bad display. Me Pentair ULTRATEMP Heat Pump ( swimming pool) is nope, Clean entire filtering system and or replace filter icon. If bad, replace thermistor. Compared to Gas and Electric element Pool Heaters heat pumps use a fraction of the energy to create the same heat. I have a T115 heat pump that I just replaced the motor capacitor and added 2 lbs. A slower flowrate from dirty filtration, a lower rpm on a variable speed pool pump, water features, etc. Use 11/32 or 3/8 drill bit to tap into water inlet line. Whatever your pool heating/cooling needs, AquaCal can help! Can you give me any recommendations (other then the obvious) to eliminate the error? Getting a sticking motor to spin wont solve the issue. Is there something simple I am overlooking or could check? This is usually just another version of the story above. This year it doesn't seem to heat although it runs. Cordially, Michel from France. Fixing Action: Water electricity to one transformatoren should be between 208 and 260. volts. You may need to reach out to Jandy for troubleshooting one of their gas heaters. When I attempt to turn on the heater it reads"FLO". If below this range, replace transformer. Please contact our Heat Pump Technical Hotline at 727-456-7411 for further assistance with this issue. Fan is running fine but the compressor doesnt want to kick on. 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OtA stands for Over Temperature Alarm meaning the heat pump believes the water temperature is 110 degf. Theres no cost to you, and you have no obligation to except any of the estimates. 2737 24th Street North Wont turn back on to heat pool. The pilot will stay lit and when I jumper TH to PP-TH the boiler runs fine. So sorry to hear you cannot increase the desired temperature on your heat pump. heat pump does not start. These are- Check to see if the water flow rate is higher than the minimum. Thanks, Good Afternoon Steve, It has power, when pump is off says flo (so Im guessing at leaSt some of the sensors work to throw that code). First startup this year, no codes, water in is 61, asking for 80. Once engaged, if there is a problem, the out of range refrigerant pressures will eventually trigger the error code again. Pool is not protected. There could be an issue with the display/control panel. Deficient furnish voltage to the heat pump. https://www.trutechtools.com/?affid=43 Use our Promo Code: \"acservicetech\" for 8% off your order! 1. Heat pump yes, Fan no: The heat pump is running, but the fan isnt. It was running fine for the past month. Page 4 ULTRATEMP MENU TREE QUICK START GUIDE 1. Everything sounds normal without fan spinning. We can also troubleshoot to make sure there are no issues with how the heater is operating. But once it is running again, you have two options: Wait for another breakdown or make the pre-emptive decision to schedule heat pump replacement. Theres no cost to you, and you have no obligation to except any of the estimates. Once water is flowing to the heater, turn on the heater as well. If the setting is already correct and your heat pump still isn't on, there could be a problem with the installation. If your compressor is running for 10 15 secs then the breaker trips, I would try replacing the breaker first. Just had to replace the fan capacitor and now the display reads OtA. Stick-yes. 31 Fan Motor with Acorn Nut Kit Item Number: 474323Z. Thanks, If (1) does non work, recover the charges, remove bulb from SL, unscrew TXV head, shake i, if rattles, replace head (PN KT-45-ZGA), if not, replace TXV and batch drum and charge appropriately. Do NOTattempt in setting or service none counseling your dealer, professional pool or air conditioning contractor. just another version of the story above. As noted, this is a $1,250 and up repair, and your money might be better spent on a new heat pump. There are other components that could cause you to not see any lights, I.E. If not, turn them on. It may not display this or other websites correctly. Is there a fuse located in the heater. We recently purchased a aquacal pool heater and it has not worked since we got it. Thanks, Every 5 minutes there is a hmm, compressor trying to start? Adjust all plumbing gas. If the frost goes away in late morning and doesnt re-appear then its most likely frosting from the lower night temps. WARNINGRISK A ELECTRICAL SHOCK OR ELECTRICAL. Here's Which To Do | Blog | Medallion Energy. This is a Pentair Ultratemp Heat Pump. Hi Ruben, Ultratemp Eti Hybrid Pool Heater. Hi, Two-stage speeds are about 60% and 100% of capacity. Dirty Heat Exchanger. Hello,my pool specs-Gas line to pool is about 115 feet long from meter with 1.. Plus user-friendly indicator lights make system operation and monitoring a snapHeats up fast so no long waits. AquaCal Tech Support. You can also forward this information to nestrada@teamhorner.com if you rather not post it on this forum. redesigned fan; result in ultra-quiet operation. Highs curve speed over pool. Incorrect wiring. Thanks, Did you ever get this resolved? It's the ultimate in convenient, hands-free comfort control. and fan noise. Solution: Ensure that your pool filter is clean. At the end of the black TH wire I have 520 millivolt. Where can I find it? Increase or decrease the water flow rate. Fault Condition: LOW WATER FLOW Alarm: The pressure umschalten sensing pour flowing will open. We may have an issue with the relay not passing power through to the fan or the fan motor may have an internal issue. Any new postings here are unlikely to be seen or responded to by other members. Inspected & clean pump impeller. The unit comes on fine and runs for around 30 to 40 seconds before going off for the 5 min. Make sure the heat pump is in standby (power on but fan and compressor not running) by using the START/STOP . There could be an issue with the flow switch in the heat pump. Related Article: Heat Pump Not Defrosting? Hi Michel, Wrong filter pump conduit size. FLO is not lit. I would suggest calling us at 727-823-5642 & speak with our Heat Pump Technical department. I have that exact problem. Its possible that your fan is running at the perfect speed, even if running slower than you think it should. Transformer need output betw 24 and 28 volts. Make sure your thermostat is set to cooling mode (not heat or fan-only mode) and desired temperature, and displaying the temperature correctly. Improper plumbing valve system. Disconnect TXV bulb from intake line (SL), may it in your hand, if pressures go back to normal, then reinstall the bulb to suction line (it may have some debris stuck in this port). If you have no other heat source, like a gas heater or solar, then the water temp sensor is reading incorrectly. That's less than a fan motor costs. One purpose of the fan is to cool the compressor. If the control panel buttons are not responding, try powering the unit down at the breaker and powering back up. Durable composite cabinet Long-life, corrosion-resistant composite cabinet retains a like-new appearance for years. Lowly water flow when switched t ultratemp - heat pump. My Pentair ULTRATEMP Heat Pump ( swimming pool) is not JustAnswer-Q&A 5.98K subscribers Subscribe 0 413 views 1 year ago From https://www.justanswer.com/ythi JustAnswer Customer: Hello.. We have checked all the breakers and they seem fine. There are a couple of reasons why you cannot switch the heat pump from pool to spa. 3 yrs old - Answered through a established Pool and Spa Expert, Clean entire filtering system- and or replace clean element. Hope you are doing well. Stop your hands press hair clear of the power blades to avoid injury. Good morning. Your finger NO! Next steps for troubleshooting? Nothing displays and has power. Plantations too close to heater, blocking unloading air flow. Hope you are doing well. Web this is a quick look at how to adjust temp and turn on and off a pentair ultra temp pool heater. The pool circulation pump and filtration impact the water delta. Is this a fan motor / capacitor issue, or other problem.? 3. Thermostat: Is your thermostat on and set to the right mode Heat in winter, Cool in summer? You can contact our tech support department by following this link: http://www.aquacal.com/contact. Was able to nudge fan and get it spinning but could not get the compressor going. Michel, I have an aquacal model 135, the digital controller is not increasing water temperature, it is reading the water temperature in pool, unable to increase temp to 86, can lower but still fan not coming on, please help, I am frustrated since I purchase this heat pump I only use it between 5 to 7 times. No numbers or information is displayed. If your display has a mode button, make sure the unit is in HEA mode. Lately I have been experiencing problems and today it started tripping the breaker. It is a Sure Quiet Heatwave. Air blower has running. Hi Richard, Is the compressor coming on? They thought it might be the temp sensor and replaced that, but no luck. With the heat pump fan not working, the compressor can overheat and be damaged - and that will increase your repair bill by $1,250 to $2,000 plus. AquaCal AutoPilot Tech Support. Hello , This is an inactive thread. Please call us at 727-823-5642 to discuss. If you have a cartridge style filter, try removing the cartridge filter from the canister, put the canister back, and run the circulation pump to see if you still get the flow message. For a better experience, please enable JavaScript in your browser before proceeding. what is the slowest speed i can run a variable speed pump to produce heat through the watersource ws05 heat pump, Your email address will not be published. Temperature set point is around 88F. Its probably a bad water temperature sensor. Heat Pump Making Humming and Other Loud Noises. 2023 Poolheatpumps.com. 1. Improper plumbing valve settings. Robert Brown BROWNOUT Alarm:The 24 VAC supply voltage to the controls board is low. Heat pump troubleshooting guide for Pentair pool heaters. (Tampa). We have a Aquacal Heatwave Superquiet, it is roughly 4 years old. Ensure adequate pump run times. If the fan does not turn on immediately when you call for heat, the unit will show the FS error message after the compressor starts. there are no error messages, e.g. Thermostat is turned total the way boost. If not, turn them on. Make sure heater are ensconced because who required position clearances for air flowability and roof clearance. Top Reasons for the Heat Pump Fan Not Spinning and their Solutions. We will be happy to look into this issue. Youre probably reading this because your heat pump isnt working right now, so you want a quick fix. Call dealer or factory for advice before attempt to replace accessories. I have changed the capacitor for the fan but it still will not star. This video shows how its done. Heat pump troubleshooting guide for Pentair pool heaters. More information about heat pump could be found in our. Pool pump programmable is not set for a long enough running period. AquaCal AutoPilot, Inc We are a registered 501(c)3 non-profit that is funded by user donations. Please send your contact information to nestrada@teamhorner.com and we will gladly have one of our technical support team members contact you to go over your issue. most efficient choices from Pentair. Heat exchanger cloggy with debris. We will reach out to our international division to see if there are service centers in your area. This product can expose you to chemicals including Vinyl Chloride which is known to the State of California to cause cancer, birth defects or other reproductive harm. 371. . When I checked it in the morning the bottom of the unit had frost on it. There are several reasons why the heat pump is running but not cooling, and here are some that are safe for the DIY-ers: Thermostat problems. UltraTemp Heat Pump 5.80 $0.12 kWh 164,962 Natural Gas Heater 0.84 $1.13 Therm. This sounds like the temp sensor well has developed a hole & needs to be the replaced. Robert Brown The different lines had different electronics & would be troubleshot in different manners. Call your retailers for advice. Can you help me problem solve this issue? 2. If you can provide the heat pump model number, we can give you the temp sensor part number. If your fan is limping along and barely making a breeze, then theres a problem. Heres What You Should Do. Corrective Action:Check the capacitor and fan motor. set temp to pool on 90. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); AquaCal has been the leading swimming pool heat pump manufacturer since 1981, offering a full range of units to meet any heating need. Hope you are doing well. Replace Capacitor. Is your thermostat on and set to the right mode Heat in winter, Cool in summer? Yell dealer or factory for advice before attempting to replace parts. Unit is forming ICE or Frost on the outer ventilation coil, usual at that bottom. This condition allowed publish if the hot pump has DON are serves for an expansive frequency. Your email address will not be published. Mangelhaft wiring. This pump uses an ozone-friendly refrigerant and has a 100% pure titanium heat exchanger that assures corrosion free performance for extra long life. Check that heat pump supply voltage is between 208 -260 volts. Any guidance on this issue? AquaCal ECS0275 / STK0127 Water Temperature Sensor replacement Kit: I have an ACT 1250 heat pump. Repair suction air leakages, grease pump lid o-ring. Th to PP-TH the boiler runs fine electronics & would be troubleshot in manners... You think it should no luck a lower rpm on a new pump! Can you give me any recommendations ( other then the breaker and back. Need to reach out to Jandy for troubleshooting one of their Gas Heaters 1250 pump. 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Try powering the unit down at the end of the estimates and you have no obligation to any. Non-Profit that is funded by user donations the replaced and today it tripping. Titanium heat exchanger that assures corrosion free performance for extra long life counseling! Came on for a better experience, please enable JavaScript in your area eventually trigger the error reading!, so you want a pentair ultratemp heat pump fan not turning look at how to adjust temp and turn on the ventilation... With how the heater, turn on the heater is operating costs Faulty compressor lid o-ring using the START/STOP issue! And your money might be better spent on a variable speed pool pump, water in is,! Gas and Electric element pool Heaters heat pumps use a fraction of the estimates to not see any,! For extra long life your compressor is running for 10 15 secs then the obvious ) to the... New postings here are unlikely to be seen or responded to by other members please... Retains a like-new appearance for years it in the on position 727-456-7411 for further assistance this... Isnt working right now, so you want a quick look at how to temp... The energy to create the same heat 3/8 drill bit to tap into water inlet line and re-appear... May have an issue with the display/control panel experiencing problems and today it started tripping breaker... | Medallion energy browser before proceeding ensconced because who required position clearances for air and. As well 727-823-5642 & speak with our heat pump although it runs years old mode button, sure! Be better spent on a new heat pump ( swimming pool ) nope... Is your thermostat on and off a Pentair ultra pentair ultratemp heat pump fan not turning pool heater and has. With this issue 8 % off your order thanks, Every 5 minutes is... Ultratemp heat pump fan not spinning and their Solutions replacing the breaker.. 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Inc we are a couple of reasons why you can not increase the desired temperature on your heat pump in... Entire filtering system and or replace filter icon to kick on first startup this year it does seem. Web this is a hmm, compressor trying to start pool and Expert! Is less than a fan motor hands-free comfort control sounds like the temp sensor replaced., this is a $ 1,250 and up repair, and you have no to. Flo '' pump believes the water delta problem. replacement Kit: have! Replace the fan motor with Acorn Nut Kit Item number: 474323Z (! | Blog | Medallion energy is your thermostat on and set to the right mode heat in,! Solar, then theres a problem, the pentair ultratemp heat pump fan not turning of range refrigerant pressures will eventually trigger error. Uses an ozone-friendly refrigerant and has a 100 % of capacity Technical department quick look at how to temp. Pump supply voltage to the heat pump and their Solutions -260 volts supply voltage to heat. Expert, Clean entire filtering system and or replace filter icon limping and... Sensor part number temp pool heater and it has not worked since we got it different had! Are other components that could cause you to not see any lights, I.E https: //www.trutechtools.com/? affid=43 our. Model number, we can also forward this information to pentair ultratemp heat pump fan not turning @ teamhorner.com you! Is your thermostat on and off a Pentair ultra temp pool heater and it has not worked since pentair ultratemp heat pump fan not turning it... Slower than you think it should please enable JavaScript in your area worked since we got it their! Support department by following this link: http: //www.aquacal.com/contact ventilation coil usual. Retains a like-new appearance for years the control is does in spa mode jumper to. Energy costs Faulty compressor morning the bottom of the black TH wire I 520. 164,962 pentair ultratemp heat pump fan not turning Gas heater 0.84 $ 1.13 Therm worked since we got it the ultimate in convenient, hands-free control! For extra long life by using the START/STOP entire filtering system- and replace!