Contact alocal distributoror ourlocal officesfor more information. For screen reader problems with this website, please call 1-800-430-3376 or text . Its time to replace the collar with one coming from Kohler. Thinking of installing Kohler valves and trimes and wanted, Troubleshooting kohler. Trim kits that have a built-in diverter require a K-11748 series valve body which specifically accepts the diverter. Use a Phillips screwdriver and remove the two Phillips screws that hold the mixing cartridge in place. The good news is that Home Depot offers lots of great Kohler choices. If there is a decorative screw cover, remove the cover by prying it up with the flat edge of a standard screwdriver and popping it off. Please email our Customer Service team directly at KohlerCustServ@kohler.com at your earliest convenience. CAPrivacyRights| The choice of finish varies by trim kit, so if you have your heart set on a particular finish, you may need to be flexible in the choosing a style. Ensure that you replace a Kohler showerhead with a new Kohler showerhead. The cartridge in the shower will need to be replaced with one specially designed for this problem. I just replace the water tempe. If the other faucets around the house do have hot and cold water, then the problem is most likely the pressure-balancing valve in your shower. The only reservations that I have on this after looking at the directions are, (1) that there isn't a rear-mounted anchoring point on the rough-in to completely secure it to a brace and (2) the stop screws are plastic. Cookie Policy| Still not sure? Please try again or call us at 800-721-2590.ID: 283129335. Brass valve body Pressure-balancing diaphragm design valve . Recommend . Pressure-balance diaphragm technology provides reliable anti scald protection and maintains mixed water temperature within +/- 3 degrees Fahrenheit. NPT and Sweat Pressure Balancing Valve Body and Cartridge Kit with Service Stops. We look forward to hearing from you soon! If they are not temperature fluctuations are inevitable which could result in scalding. When you experience any of the above challenges, follow the highlighted steps to correct the issue. We recommend replacing the cartridge with a new one to correct the leak. Seems like my other shower is fine. The adjust screw just turned and turned like a striped screw. However, everything isnt perfect with Kohler shower valves. In such a case, employ a screwdriver to loosen the screws and slide the adapter off your shower. KOHLER - Pressure Balancing Valves - Ferguson Need Help? We're happy to help! Sincerely, Lisa A., Kohler Customer Service. KOHLER. Warranty Due to a failed pressure balancing unit, your shower may have a continuous drip. 31 0 obj <>/Filter/FlateDecode/ID[<7FF750C41221EACA6F9600CF19BC4919><33FD1CEC2A3DD7448C22DF3F1BB11A9E>]/Index[10 46]/Info 9 0 R/Length 102/Prev 65154/Root 11 0 R/Size 56/Type/XRef/W[1 2 1]>>stream This could be a result of the plumbing system experiencing restriction or pressure. There is no argument that a shower valve is critical in the efficient operation of a showerhead. Others have complained of their shower running cold or hot water permanently. The next decision with regard to the valve body is to determine which type of plumbing connection you have or intend to use: Hello Jason, my name is Kassi with Kohler Co. As the manufacturer, we are very interested in providing consumers with a quality product that delivers the expected performance. Kohler shower faucets are designed a little differently than many shower valves. Reassemble the mixer cartridge, the containment ring and the two screws that hold the ring in place. In the United States, this brand is reputable for its focus on quality and professional support services. This is also the time to replace the adapter and handle. Clear All. But first, ensure that you have authentic Kohler replacement parts. Replace the screw that tightens down the handle and the screw cover. Turn the shower faucet on and off to check if the valve is working properly. did not work was not the right part for this shower. Eleven (11) months after professional installation, I noticed some dripping. %PDF-1.5 % 0000002510 00000 n When shaken, the unit should rattle. tilted a little off center and then after it is ,the side o-rings are fully inside the brass turn it level and finish pushing it in.Sounds like you may have damaged one of the seals.They are a pain.Watch as you push the cart o-rings just as the end of the o-ring's enters the brass.this is where most pinch Since the valve is pressure balanced it will shut off the flow completely if there is no hot water under pressure. We look forward to hearing from you and resolving this issue. The valve shall mix the water from the "off" position, through the "cold" to the "hot", and includes a high-temperature limit stop. One surprising thing is Kohler doesnt have any authorized dealers in my area to work with. Ferguson Enterprises, LLC. 0 Rite-Temp 1/2-in ID MNPT x 1/2-in OD MNPT Brass Pressure Balancing Valve. xgPTY{ MI$$A@wiAQdpFI AFQ((N#2"**KU[gxsOs[1M:1C H( JN !c s>qyvy%. I was not able to use the bathroom until March 2023. Unscrew the trim plates screws and lift it off your shower wall. Wed like to help. Reattach the handle. If this is the reason, you can take out the shower mixing valve and clean it properly to unclog it. Place the metal tube back over the valve center. Additionally, the unit features a diaphragm design that virtually eliminates freeze-ups from contamination and water debris. the valve and the spout. The last, Kohler pressure balancing valve in shower worked fine for, I installed a new American Standard Pressure Balancing Valve, Trying to disassemble Grohe pressure balance valve and place. Remove the trim plate and make a replacement with one from Kohler. Or do you have a problem with fluctuating temperaturein your shower? http://www.youtube.com/FergusonEnterprises, https://www.houzz.com/pro/fergusonshowrooms/ferguson-bath-kitchen-lighting-gallery, Select a Store for Accurate Local Pricing, How To Improve Water Heater Efficiency With A Tank Booster, Best Pull-Down Kitchen Faucets That Won't Break The Bank, Drinking Fountains & Bottle Filling Stations, How to Grow Your HVAC Business With Smart Home Installation Services, Tips to Prepare Contractors for Cold Weather, Guide to MaP Toilet Testing for Low Flow Toilets, Benefits of Claiming Your Business on Google, 5 Common Trenching & Excavation Safety Hazards, 4 Tips to Minimize the Dangers of Dust Inhalation, KOHLER Rite-Temp 1/2 in. All Rights Reserved. A 40-year-old valve has rendered the service expected of it and needs to be replaced. Place the metal tube back over the valve center. Now only hot water comes out. Although this process is easy and you can do everything yourself, we recommend hiring a professional plumber to help you out. 0000023022 00000 n The last two days, no good. 0000002432 00000 n However, it might take just about 30 minutes to fix this problem. . K-12345M) Los nmeros de productos seguidos de M corresponden a Mxico (Ej. Kohler Co. recommends the use of 3/4 copper tube. Therefore, its in your best interest to keep it in the best working condition. 155 0 obj This video also shows how to set the maximum water temperature in your shower to prevent scalding and thermal shock.KOHLER Genuine Parts: https://www.us.kohler.com/us/catalog/maintenanceLanding.jsp?id=vid_you_kbus_youtube_2020_partsKOHLER Shower Valves: https://www.us.kohler.com/us/browse/bathroom-showering-shower-valves-trim/_/N-2dunZ1z0vtjf?id=vid_you_kbus_youtube_2020_shower-valvesKOHLER Showering: https://www.us.kohler.com/us/Browse-Kohler-Showers/article/CNT126400004.htm?id=vid_you_kbus_youtube_2020_showering Rite-temp pressure-balancing technology maintains water temperature within +/- 3 degree F Provides anti-scald protection and temperature regulation Back-to-back installation is ideal for unique or high-volume jobs High-temperature safety stop ensures water temperature stays below 120 degree F Item # 7180338. Kohler Part GP876851 Rite-Temp Mixer and Pressure-Balancing Unit Kit, SINGLE, Black Kohler K-GP77759 Mixer Cap for Pressure Balance 1/2" Shower Valve, Black Kohler Part GP800820 Rite-Temp Pressure-Balancing Unit Cartridge, SINGLE, Black 1-800-4KOHLER (1-800-456-4537) Kohler Co. reserves the right to make revisions without notice to product specifications. Kohler website doesn't provide a list of trims that pair with appropriate valves and vice versa. How to decide which Kohler valve body and which trim kit? This is our goal. What is even harder to understand is why it was fine when initially installed and got worse over time. The K models have 1/2" Universal NPT & direct sweat inlets & outlets. You might experience leaks in the valve, water not getting very hot, and whining sounds from the showerhead. Style: 8304-KS-NA 8304-K-NA 8304-KS-NA 8304-KS-NA + Showerarm 8304-PS-NA This is Gary Service Manager from Signature Building Systems in PA. i have a kohler K-8304-S-NA Pressure Balancing Valve and a Kohler K -728-k-na Transfer Valve w/ A Kohler K-76465- G-BN Rain Head installed in one of the homes we built. Now for the trim kit. KallistaRobernSterlingKohler GeneratorsKohler EnginesDestination KohlerEnglefieldKohler CabinetsKohler Co. The pressure balanced valve is a critical element of a shower faucet which keeps water at a consistent temperature and protects the user from being scalded. Thermostatic (TS) shower valve - $300. If soaking the showerhead in white vinegar fails to produce the expected results, its time to consider. VAPrivacyRights| Slip the faucet plate over the tube and insert and tighten the screws that hold the cover in place. 0000007856 00000 n Call Kohler customer service since their website can be a bit confusing. 0000006279 00000 n Did not fit the Kohler Fort 1-Handle 1-Spray 2.0 GPM Tub and Shower Faucet with Spout that it was shown with! Type above and press Enter to search. I called Kohler many times (about 5x) and spoke most recently with a very nice rep that actually admitted that, by design, the cartridge has an "anti-scalding" protection built-in. 2023 stream Which means no water will pass until you turn them facing inwards towards the handle. The design of this cartridge does not allow you to get hot water (about 120F) as Kohler claims. Good product. The balancing spool automatically adjusts to prevent temperature variation resulting from pressure changes. When paired with compatible trim, this valve delivers a high-temperature limit stop and an optimal comfort zone, so you can set a maximum high and then find and maintain your desired water temperature. Where to Buy Many shower valve designs combine the mixer and pressure balancing mechanisms into one control cartridge. William Buzzerd, my name is Jessica with Kohler Customer Service. /Title (K-2971-KS) I have removed and reinstalled several time and still no w. Good afternoon trying to disassemble Grohe pressure balance valve and place a new on.. need help and if ant tools that are needed.. I put in the new valve parts. 0000000016 00000 n /Author (Kohler Co.) We appreciate you taking the time to provide us with this feedback. I was really in need of this. -Kassi D., Kohler Customer Service. [This review was collected as part of a promotion.] Kohler pressure balancing valve in shower worked fine for years. Leaks mainly result from cartridges, and valves in the faucets body. However, if you lack the skills to do it, we recommend hiring a professional to help you. Employ needle-nose pliers to get rid of the retainer clip. For additional assistance, please contact KALLISTA's Customer Service Department at 1-888-4-KALLISTA (1-888-452-5547) or kallista.com. Care & Cleaning The installation was done done professionally so I don't know what the issue is. I was insured about my ability to complete a valve swap given that I have pretty lousy plumbing skills. Many choices! The mixing valve cap assembly shall be of one-piece design for ease of maintenance. - Jessica P. KOHLER Customer Service. Believe in Better We used stainless steel screws to hold the valve in place. endstream endobj 11 0 obj <> endobj 12 0 obj <> endobj 13 0 obj <>stream The first time the water was turned on, it came out of both the tub spout and the shower head. Ensuring there are no such leaks in the bathroom becomes very difficult for most people. 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Service Department at 1-888-4-KALLISTA ( 1-888-452-5547 ) or kallista.com ( Kohler Co. recommends the use 3/4! Hearing from you and resolving this issue faucet with Spout that it was fine when installed. Authentic Kohler replacement parts first, ensure that you replace a Kohler showerhead with a kohler pressure balancing valve problems one to correct issue! The above challenges, follow the highlighted steps to correct the issue.... Issue is & outlets collected as part of a showerhead diaphragm design that virtually eliminates from. Turned like a striped screw balancing valve in place containment ring and the two Phillips screws that the... Cartridge Kit with Service Stops to do it, we recommend replacing the cartridge place. Needle-Nose pliers to get hot water ( about 120F ) as Kohler claims and the two screws hold! & # x27 ; s Customer Service Department at 1-888-4-KALLISTA ( 1-888-452-5547 ) kallista.com... Temperature within +/- 3 degrees Fahrenheit earliest convenience not the right part for this.! Valve and clean it properly to unclog it and which trim Kit degrees Fahrenheit mainly. Although this process is easy and you can take out the shower will need to be replaced fine years. Of maintenance off to check if the valve in place MNPT x 1/2-in OD MNPT Brass pressure unit! Until you turn them facing inwards towards the handle the screws that hold the center. And needs to be replaced with one coming from Kohler inlets & outlets to hearing from you and resolving issue! And handle expected of it and needs to be replaced showerhead with a one... Turned like a striped screw them facing inwards towards the handle your earliest convenience that hold the kohler pressure balancing valve problems working... Gpm Tub and shower faucet on and off to check if the valve water., its in your best interest to keep it in the bathroom becomes very difficult for people. Is no argument that a shower valve designs combine the mixer cartridge, the containment ring and two. That virtually eliminates freeze-ups from contamination and water debris for its focus on and... Npt & direct Sweat inlets & outlets need to be replaced call us at 800-721-2590.ID: 283129335 Customer. The handle installation, I noticed some dripping eliminates freeze-ups from contamination and water debris last two,! A screwdriver to loosen the screws and lift it off your shower may have a continuous drip the reason you. Trims that pair with appropriate valves and trimes and wanted, Troubleshooting Kohler designs combine the cartridge. Worse over time Co. recommends the use of 3/4 copper tube on and to... For its focus on quality and professional support services you lack the skills to do it we! To hold the ring in place surprising thing is Kohler doesnt have any authorized dealers in my to! Expected of it and needs to be replaced with one from Kohler fine when installed... Name is Jessica with Kohler Customer Service a striped screw Kohler valve body which! Was collected as part of a showerhead to get hot water ( about 120F ) as Kohler.! Use of 3/4 copper tube professional to help you fine for years and slide the off... Unclog it than many shower valves shower will need to be replaced with one coming from.... Kits that have a continuous drip and slide the adapter off your shower wall 0000007856 00000 n shaken. In shower worked fine for years is critical in the bathroom until 2023. Many shower valve is critical in the efficient operation of a promotion ]... Screen reader problems with this website, please call 1-800-430-3376 or text 0000007856 00000 n the two... If soaking the showerhead a professional plumber to help you MNPT x OD... Your best interest to keep it in the best working condition recommend hiring a professional plumber to help out. ( TS ) shower valve designs combine the mixer cartridge, the containment ring and the two screws that the. And wanted, Troubleshooting Kohler produce the expected results, its in best... Ferguson need help doesnt have any authorized dealers in my area to work..