- Free shipping for orders over 500 €
FAQs
How reputable is Manglam Gems?
Manglam Gems has been in business since 1991, proudly serving customers for over 35 years.
Does manglam gems have gemologists as staff?
Yes, our team includes professional, certified gemologists who carefully select each gemstone to ensure quality and authenticity.
Is it safe to buy online from Manglam Gems?
Absolutely! Shopping online with Manglam Gems is completely secure. We utilize trusted online payment methods, and every order is shipped through specialised logistics companies.
I need help finding a gemstone, does Manglam gems offer that service?
Book an appointment with us.
What if I need help placing an order on Rare Gems?
We’re here to help! We have a full staff of gemologists who are more than happy to help every step of the way. Just click the Green Whatsapp chat bubble on the bottom right hand of the screen to get connected.
What if I have a question about my order, want to change it, or need to cancel it?
If you have any questions or need to make changes to your order, please email info@manglamgems.com or call us at +39 0286995773. You can also reach out to us through WhatsApp chat button.
Is Manglam Gems's packaging discreet?
Yes, Manglam Gems provides discreet packaging for all orders, ensuring your privacy and the safe delivery of your gemstones.
Can I track my order on Manglam Gems’?
Yes! After placing your order, you’ll receive an email containing your shipment tracking number, allowing you to conveniently track your package.
Can I ship to an address that is different than my billing address?
Yes, the billing and shipping addresses can be different.
Can I buy from Manglam Gems if I live in France?
Yes, Manglam Gems is shipping across Europe.
What is the Manglam Gems Guarantee?
In a nutshell, if you don’t get exactly what you ordered, you’ll get your money back – guaranteed. Read our return policy
Can I see the stones in person?
Yes, you can request an appointment with us and then we will schedule a in person meeting.
Can Manglam Gems help me design a custom piece of jewelry?
Yes. Book and appointment for it.
What payment methods does Manglam Gems accept?
We accept Visa, Mastercard, Amex, PayPal, bank wire.
How long does it take to receive my refund?
Once we receive your returned item and it passes our quality check, your refund will be processed within 7 days.
How do I package my item for return to Manglam Gems?
Please ensure your parcel is securely packed to prevent damage. Refunds will not be issued for items that arrive damaged or with missing products.
How do I Initiate a return/exchange?
To initiate a return or exchange, please email us at info@manglamgems.com. Once we receive your request, we’ll arrange for a return pickup. Please pack your items securely to prevent any damage during transit. Kindly note that return shipping charges will be the buyer’s responsibility.
Will I be charged tax?
Yes, 22% IVA is applied for Italy only.